Refund policy

Refund & Exchange Policy

At Label Rivaa Elegance, we take immense pride in the artistry and precision of every garment we create. To maintain the exclusivity and quality of our pieces, we adhere to a No Return, No Refund policy. We do not offer returns but we may offer exchanges of same amount or new product

Exchanges & Alterations

We understand that a perfect fit is essential. While we do not offer returns, we provide a seamless Exchange and Alteration process to ensure you are completely satisfied with your purchase.

To initiate an exchange or alteration:

  • Please contact us directly at +91 - 8897961977 for further details and guidance.
  • Approved exchnages will be delivered within 7-10 days

Return Requirements

For an exchange or alteration to be processed, please ensure the following:

  • The product must be unused and undamaged.
  • It must be returned in its original packaging.
  • All price tags, original invoices, and labels must remain intact and attached.

Cancellation & Refund Policy

  • Customer Cancellations: Once an order has been processed, no cancellation requests will be entertained.
  • Brand Rights: Label Rivaa Elegance reserves the right to cancel an order at its discretion. In such cases, the entire amount will be refunded back to you.
  • The amount will be processed to original source within 7-10 days

Contact Us

If you have any questions regarding your order or the exchange process, please reach out: