At RIVAA, we are pleased to offer complimentary shipping on all orders across India. We believe the wait for a handcrafted piece should be the only thing you focus on.

Processing & Timeline

Each piece is prepared with meticulous care. Once your order is confirmed:

• Dispatch Time: Your items will be shipped within 5-7 working days.
• Tracking: Once dispatched, you will receive a tracking number to monitor your shipment’s progress.

Logistics & Reach

We partner with India's leading logistics providers to ensure your order reaches you safely. Please note:

• Coverage: While we strive for pan-India delivery, we are bound by the service reach of our courier partners.
• Remote Locations: If your delivery address is in an unserviceable area, our team will contact you personally to find an alternative solution.

Unforeseen Delays

While we aim for timely delivery, shipments may experience delays during festivals, extreme weather conditions, or public health emergencies (such as pandemics). We appreciate your patience and assure you that we are always working behind the scenes to get your parcel to you as quickly as possible.

We understand how important it is to receive your purchased products in the best condition, so we only work with reputed courier partners to deliver your products to you in the quickest time possible.